Introduction
The protection of your privacy is very important to us. This policy sets out how Antara SPA. collects and processes your personal information. It also states your rights in relation to the personal information we hold about you. If you have any questions about this policy, please write to us at contacto@antarasolutions.com.
What is the purpose of this policy?
This policy describes how Antara SPA manages the personal information of individuals who interact with Antara SPA; this includes representatives of our suppliers, customers, sponsors and business partners; users of Antara SPA's website and mobile applications; shareholders; and job applicants.
For the purposes of this policy, "personal information" means any information about an identified or identifiable individual. This includes when you can be identified, directly or indirectly, including by reference to an identifier (e.g., a name or email address, or an online identifier such as a unique device identification number).
Antara Privacy Policy
Antara SPA (hereinafter "Antara") is committed to the protection, confidentiality and care of your privacy, so we understand that storing and handling your information securely and confidentially is essential to build trust. Therefore, and in application of the Law on Protection of Privacy ("Law No. 19.628"), as well as other regulations that may be applicable, we want to inform you about certain aspects relating to the processing of your personal data.
Accordingly, this policy details how Antara collects, processes and protects the personal data you provide or what Antara collects and processes through its website https://antarasolutions.com/, others that have been implemented and that in the future will be implemented, forms and other channels, in order that you can decide whether you want your personal data to be processed by us. Therefore, when you hire or are interested in hiring Antara products and / or services and interact with us through forms on the website, the processing of your personal data will be in accordance with the provisions of this policy.
To the extent possible and reasonable, Antara performs checks on the legality and/or accuracy of the information you provide. Therefore, Antara is not liable for any infringement and/or damage arising from the unlawfulness, illegitimacy, alteration, misuse, fraud or penalty in relation to the information you have provided. It is your responsibility to update your information whenever required.
It is important to note that this policy does not apply to your data that is collected by third parties on other applications, websites, even if they are linked to Antara's website. In such case, you should refer to the privacy policy of such applications, sites and/or social networks.
Introduction: Definitions
a) "Personal data": Any information linked to or referring to a natural person, which identifies or makes him/her identifiable through means that can be reasonably used.
b) "Sensitive personal data": Data referring to the physical or moral characteristics of persons or to facts or circumstances of their private life or intimacy, such as personal habits, racial origin, ideologies, beliefs, political opinions or religious convictions, physical or psychological health conditions and sexual life.
c) "Data processing": Any operation or complex of operations or technical procedures, whether automated or not, which makes it possible to collect, store, record, organize, process, select, extract, compare, interconnect, dissociate, communicate, assign, transfer, transmit or cancel personal data, or use them in any other way.
d) "Data Controller": The natural or legal person, private or public, who decides on the processing of data, i.e. who makes decisions on what to do with the data from collection to disposal. For the purposes of this privacy policy, Antara acts as data controller.
e) "Data Processor": Natural or legal person who processes personal data on behalf of the Controller, as a consequence of the existence of a legal relationship that binds him/her to the Controller.
f) "User": The natural person who navigates through the website to learn about and/or benefit from Antara Services, and who expressly authorizes Antara to process his or her personal data.
g) "Antara Services": All those services that Antara offers through the website, including those offered in the past and those that will be offered in the future, and, without the following list being exhaustive, but merely exemplary: Antara SaaS Platform, among others.
h) "Personal Data Subject": Natural person whose personal data is the subject of processing and for which Antara is responsible.
i) "Data transfer": occurs when the controller and/or processor of personal data, located in Chile, sends the information or personal data to a recipient, which in turn is responsible for the processing and is located inside or outside the country.
j) "Transmission of data": processing of personal data involving the communication of such data within or outside the territory of the country when the purpose of the processing is to be carried out by the processor on behalf of the controller.
k) "ARCO Rights": Rights of access, rectification, cancellation and opposition.
Who is responsible for the processing of personal data?
The responsible for the processing of your personal data is the company "Antara SPA.", Tax Number 77.213.828-8 with registered office at San Sebastián 2957, LT 19, Las Condes, Chile.
What personal and/or sensitive data will we use (Personal data subject to processing)?
In order to fulfill the purposes outlined in this privacy policy, Antara will process the following categories of personal data:
Personal identification and contact data of the User, including name and surname, telephone, position and company in which he/she works, email; and other data about his/her device, location, interaction information with Antara's website and cookies.
What is the legal basis for the use of the data?
Unless otherwise authorized by law, the processing of personal data by Antara is based on the express, prior, unambiguous, free and informed consent of the User and/or the law.
For what purpose do we process the data?
Antara will process the data strictly necessary for the fulfillment of the following purposes:
- To comply with legal obligations.
- Carry out the necessary steps to register, confirm and update the User's information and for the purpose of safeguarding the security of their information, analyzing their profile data and any other type of data, such as geographic locations, contact data and other data permitted by current legislation.
- To promote and offer the benefits associated with loyalty programs and to inform of events and sweepstakes, discounts, promotions, satisfaction surveys and to improve the experience of Antara's Users.
- Provide support to the User and answer their questions regarding the Services.
- Send own and/or third party advertising.
- Conduct consumer habits profiling.
- In order to maintain the quality of products and services and to verify instructions and prevent fraud, Antara may develop behavioral and predictive models, as well as use them for statistical, historical, market research purposes, among others, in which cases your data will be used as far as possible in an anonymized form, that is, not being possible to identify the identity of the person to whom they belong.
- In order to maintain the quality of services, verify instructions and prevent fraud, Antara may record telephone conversations, conversations in forums, store logs and keep these conversations and logs, which may also be used as evidence in case of judicial, administrative and arbitration proceedings.
- For statistical, historical and market research purposes, among others, in which cases, as far as possible, the data will be used in an anonymized form, that is, it will not be possible to identify the identity of the person to whom they refer.
For such purposes, Antara may collect data by different means such as the hiring and use of Antara Services through the website, online forms, emails, text messages (SMS), phone calls, attention given by customer service (support) and databases freely available to the public.
With whom we share the data and for what purposes (Personal data transfers)
Antara will not share personal data with third parties, except as permitted by law, when required to prevent, investigate and/or discover fraud; and in those cases where the User consents thereto.
In this regard, by accepting this privacy policy, the User authorizes Antara to communicate and share personal data with the competent authorities, companies of Antara's economic group and third parties such as business partners, payment processors, customer service providers and call centers, instant communication tools and other types of providers of services or products necessary or complementary to the provision of Antara Services.
In the above cases, Antara will only communicate personal data respecting the purposes described in point v above, and respecting the legal standards of confidentiality, safeguard and responsibility.
International transmission and transfer
By accepting this privacy policy, the User expressly authorizes Antara to transfer his/her personal data inside and outside the country to be processed by companies of Antara's corporate group or by the third parties indicated in point vi above, for the purposes described in this privacy policy, in accordance with the legal obligations in force.
How long do we keep your personal data (Duration of data processing)?
Personal data will be retained for as long as you do not revoke your consent to the processing. This retention period may be extended if Antara must retain your personal data in connection with litigation, investigations and proceedings, or if applicable law requires a longer retention period.
How can you access, rectify, or cancel your personal data, or oppose to its use (ARCO Rights)?
Data protection regulations grant you a number of rights relating to your personal data that you may exercise during the processing of your personal data. These rights are indicated below:
- Right of access: the Data Subject may request Antara to know the type of data being processed and the characteristics of the processing carried out on them.
- Right of rectification: the Data Subject may request Antara to modify or amend his/her personal data when it is inaccurate, outdated, incomplete or misleading.
- Right of cancellation: the Data Subject may request Antara to suppress or delete his/her data in the event that their storage lacks legal grounds or when they are out of date.
- Right of opposition: the Data Subject has the right to request Antara to cease the processing of his/her data, only when the data is used for commercial communication purposes and the Data Subject does not wish to continue in the respective record. This right is usually exercised, for example, so that Antara stops sending commercial advertising to those who request it.
To exercise these rights, please contact Antara by sending an e-mail to contacto@antarasolutions.com.
Security
For Antara, the security of User information is fundamental to the services it provides, so it has ISO 27001 certification, appropriate policies and technical and organizational measures to safeguard and adequately protect your personal data against illegal or unauthorized access, loss, accidental destruction, damage, illegal or unauthorized use and disclosure.
We have sufficient security measures for the protection, confidentiality and security of your Personal Data in order to restrict access to them to unauthorized persons. Likewise, our employees, representatives, subcontractors, consultants and/or third parties that intervene in any phase of the processing of your Personal Data will keep confidentiality regarding them, obligation that will subsist during the period mentioned in point VIII above, in accordance with the applicable law.
Contact
For any questions regarding the terms of this privacy policy or the exercise of the rights conferred by law to the holder of the personal data, the holder may write to contacto@antarasolutions.com.
Changes to this policy
This privacy policy may be modified, changed or updated as a result of new legal requirements, our own needs to make the Antara Services available to you, our privacy practices or otherwise.
Any changes to this privacy policy or to the purposes of the processing of the data you have provided to us will be communicated to users through publication on the websites, applications and other defined channels.
Validity
This Policy is effective as of the date of its publication. In case of modification, you will be informed in a timely manner, requesting your express consent to the new conditions.
Date of publication: 11/03/2024